Terms of Service

Please read these terms carefully before using our website and services.

Last updated: January 1, 2024

1. Acceptance of Terms

By accessing and using the Spice Island Indonesia website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily download one copy of the materials on Spice Island Indonesia's website for personal, non-commercial transitory viewing only.

This license shall automatically terminate if you violate any of these restrictions.

3. Product Information

We strive to provide accurate product information, including ingredients, nutritional information, and allergen warnings. However, we recommend checking product labels upon receipt.

4. Orders and Payment

By placing an order, you agree to:

  • Provide accurate and complete information
  • Pay all charges incurred by your account
  • Accept our right to refuse or cancel orders

5. Shipping and Delivery

We aim to dispatch orders within 2-3 business days. Delivery times may vary based on location and shipping method selected. Risk of loss passes to you upon delivery.

6. Returns and Refunds

We accept returns of unopened products within 30 days of delivery. Perishable goods and opened food products cannot be returned for health and safety reasons.

7. Disclaimer

The materials on Spice Island Indonesia's website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Limitations

In no event shall Spice Island Indonesia or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website.

9. Accuracy of Materials

The materials appearing on our website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete, or current.

10. Modifications

Spice Island Indonesia may revise these terms of service at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@spiceislandindonesia.co.uk

Address: Spice Island Indonesia, London, United Kingdom